Contacts
Aetna Student Health
For information about student health insurance enrollment, plan benefits or any other insurance matters, including online SASI enrollment/waivers.
Campus Representatives
Mary Gaffney
Tammie Halbert
Administration building, rooms 231/232
Please click here for a map and directions.
Telephone: (773) 834-1554 and (773) 834-4543. Fax: (773) 834-4544
Office hours are between 8:30 am and 5 pm Monday through Friday. Students may also submit questions via e-mail to healthaffairs@listhost.uchicago.edu
Claims Administrators
1-800-294-9410
Chickering Claims Administrators, Inc.
P.O. Box 15708
Boston, MA 02215-0014
or via www.aetnastudenthealth.com
Associate Dean of Students, Student Health Affairs
Celia M. Bergman
(773) 834-3252
cbergman@uchicago.edu
Please click here for a map and directions.
For questions or comments about student health affairs and policies. The official University policies on student health insurance coverage can be found in the online student policy manual.
Student Care Center
(773) 702-4156
R-100 at the University of Chicago Medical Center
Please click here for a map and directions.
Student Counseling and Resource Service
(773) 702-9800
5737 S. University Avenue
Chicago, Illinois 60637-1507
Please click here for a map and directions.
Office of the Bursar
5801 S. Ellis Avenue, Room 101
(773) 702-7891
Please click here for a map and directions.
For questions related to billing.
Office of the Registrar
5801 S. Ellis Avenue, Room 103
(773) 702-7877
Please click here for a map and directions.
For questions specific to insurance enrollment.
Student Health Insurance Review Committee (SHIRC)
To learn more about the committee's activities and deliberations or to find out how to provide feedback, please refer to the SHIRC website : http://shirc.uchicago.edu or contact SHIRC.
Aetna DocFind® Service
A complete list of Preferred Care Providers and Pharmacies can be found at the Student Care Center, or can be found online via Aetna's online DocFind® service located on www.aetnastudenthealth.com
Note: Referrals must first be obtained via Student Care Center or Student Counseling and Resource Center before scheduling appointments.
Aetna Pharmacy Management
1-800-238-6279 (available 24 hours)
For questions about status of pharmacy claims, pharmacy claim forms, excluded drugs and pre-authorization.
Emergency Travel Assistance Services
Assist America, Inc.
1-800-872-1414 (within U.S.)
If outside the U.S., call collect by dialing the U.S. access code plus 301-656-4152.
E-mail: medservices@assistamerica.com
Informed HealthLine® Service
1-800-556-1555
24-hour telephone access to registered nurses who can provide information on a variety of health topics.
