Contacts
Insurance
Online U-SHIP Account Access
To access your online account, or to find out more about student health insurance enrollment, plan benefits or any other insurance matters, including online U-SHIP enrollment/waivers please visit www.uhcsr.com/uchicago
On-Campus Insurance Coordinators
The University of Chicago hosts two (2) on site UnitedHealthcare StudentResources coordinators. These insurance coordinators are here to answer student questions and help them navigate through the enrollment/waiver process, claims, and any other insurance issues. While there is a wealth of information online, at the StudentResources website, uhcsr.com/uchicago, students who would prefer to get their insurance questions answered in person may come speak with these representatives.
Office hours are between 8:30 am and 5 pm Monday through Friday. Please click here for a map and directions.
Administration Building, room 232
Telephone: (773) 834-4543 (press Option #2)
Fax: (773) 753-4544
Sue Williams
Administration Building, room 231
Telephone: (773) 834-1554 (press Option #2)
Fax: (773) 753-4544
Students may also submit questions for the insurance coordinators via e-mail to uchicagoadvocates@uhcsr.com
Mailing Address:
UnitedHealthcare StudentResources
Administration Bldg, room 231-2
5801 S. Ellis Ave.
Chicago IL 60637
Claims Administrators
at UnitedHealthcare StudentResources headquarters in Dallas
Telephone: 1-866-348-8472
Email: claims@uhcsr.com
Address: P.O. Box 809025, Dallas, Texas 75380
UnitedHealthcare Provider Directory
A complete list of Preferred Care Providers and Pharmacies can be found at the Student Care Center, or can be found online at:www.geoaccess.com/uhc/po/Default.asp Please select "United Healthcare Options PPO" as the plan.
Note: Referrals must first be obtained via Student Care Center or Student Counseling and Resource Center before scheduling appointments with providers outside of the SCC/SCRS.
UnitedHealthcare Pharmacy Network
Call 1-877-417-7345 or visit www.uhcsr.com and log into your online account for questions about status of pharmacy claims, pharmacy claim forms, excluded drugs and pre-authorization.
Scholastic Emergency Services an Assist America Partner
1-800-872-1414 (within U.S.)
If outside the U.S., call collect by dialing the U.S. access code plus 301-656-4152.
E-mail: medservices@assistamerica.com
Nurse Advice Line
(773) 702-1915
24-hour telephone access to registered nurses who can provide information on a variety of health topics.
